Learn Your Rights

Car & Truck Accidents
No-Fault Insurance Claims
Premises Slip & Fall Liability
Dog Bite Protections

Client Service


877-FRANK-LAW
jon@jonfranklaw.com

37282 - 31 Mile Road, PO Box #698
Richmond, MI 48062

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Accidents Happen. Don't Choose Your Lawyer By Accident

Jon Frank Has Worked For Insurance Companies & KNOWS THEIR SECRETS

Free Consultation on Your Accident Matter

Know Your Rights. Overcome Obstacles.

Car & Truck Accidents

Michigan law requires a "threshold injury", AS WELL AS a showing of accident scene fault. You need a lawyer who knows the current threshold. Learn your rights.

No-Fault Insurance

Michigan provides lifetime medical assistance for accident-related injuries. Wage loss & miscellaneous expenses for three years. Learn your rights.

Premises Slip & Fall Liability

Just hurt on someone else's property? Could it have been prevented? A child lured by an "attractive nuisance"? "Open/obvious" hazard? Learn your rights.

Dog Bite Protections

You/your child were just attacked by a dog. What if the dog never attacked previously? What if the dog owner is not collectible? Learn your rights.

You Just Had an Accident. Now What?

Talk with Michigan Accident Attorney, Jon Frank - Free. Jon Knows Insurance Companies' Secrets & How They Try to Wear You Down

You Need An Accident Lawyer on Your Side - Who Has Worked for Insurance Companies & Knows Their Secrets

You are a responsible person, but someone who wasn't, just rear-ended you in traffic, and now you can neither walk, nor work. Maybe there was a death, or a catastrophic injury.  Then, to make matters worse, your insurance company no longer acts "like a good neighbor", and decides to not provide you the insurance coverage, that you paid for.

You keep a good and inviting home, and a good inviting place of work, but when you went to someone else's home or business, they were not as careful as you.  The result? You were injured, and you now cannot work, or function in your normal daily life. Michigan law has become increasingly restricted on premises/slip & fall claims, and you need someone who keeps up on these ever-changing rules.

Perhaps the neighbor down the street, who does not care for their dog, in the way that you do, allowed their animal to get loose, and it attacked you. Do you care whether the law considers the injury one of "strict liability", or "negligence"? You might, if it makes the difference between collecting substantial compensation, or collecting nothing at all.

There are a myriad of scenarios under which you might be injured, and you need a lawyer WHO KNOWS HOW THE INSURANCE COMPANY ADVERSARY THINKS. 

Jon Frank has practiced law since 1987 in California, Illinois, and since 1995, Michigan. He has worked for insurance companies, and knows how they use their power and money, and procedural tricks, to wear you down.

DON'T LET THAT HAPPEN.  Give Attorney Jon Frank a text/call, at 877-FRANK-LAW (372-6552).

The Client Bill of Rights

Get Yours.

Client Bill of Rights

  1. 100% Client Satisfaction Guarantee
  2. 48-Hour Open Door Policy
  3. The Lawyer You Hire Is The Lawyer Who Works on Your Case
  4. Candid Explanations in Plain Simple English
  5. An Idea Where Your Case is Heading
  6. One-Day Returned Phone Call/E-Mail/Text Policy
  7. Cell Phone Access to Your Lawyer
  8. Constant Immediate Updating
  9. You Have A Right to A Lawyer Who Will Respect Nos. 1-8 Above

Being a client sucks. It is a terrible and anxious experience, and I know, because I am not only a lawyer, but I have been a client before, myself. It can be awful, and the lawyer you hire should not make it worse.

Because different lawyers do different work, the problems that bring you to a lawyer will vary. However, one thing is in common: you have to put yourself and a highly sensitive problem into the hands of another person.  It means that there is a loss of control. A cloud hanging over your head.

Just you hire me to protect your rights, you have rights THAT EVERY LAWYER SHOULD BE WILLING TO PROTECT.  

I AM.

CLIENT BILL OF RIGHTS

1. 100% Client Satisfaction Guarantee

You have a right to be satisfied, and soon, that I am hard at work on your matter, and that your case is not “just another case”, but it is my cause.  I cannot guarantee outcomes of personal injury, criminal, or other court matters.  

However, if you are not completely satisfied within the first 30 days, or before the first Court appearance, whichever is sooner, that I am working hard on your case, then you can come get your file, or I will send it to you, and you can go hire another lawyer. 

YOU HAVE A RIGHT TO BE COMPLETELY SATISFIED THAT I AM WORKING HARD ON YOUR MATTER, AND THAT YOUR CASE IS MY CAUSE.  

2. 48-Hour Open Door Policy

If you feel that you need to sit down with me face-to-face to discuss your case, I WILL CLEAR MY SCHEDULE, SETTING ASIDE TIME TO MEET WITH YOU IN MY OFFICE.  Even if I am in the middle of trial, I will meet with you within 48 hours. 

YOU HAVE A RIGHT TO MEET WITH ME AT MY OFFICE, WITHIN 48 HOURS OF YOUR REQUEST, AND TO EXPECT ME TO CLEAR MY SCHEDULE, TO MAKE THAT HAPPEN.

3. The Lawyer You Hire Is The Lawyer Who Works on Your Case 

When you hire Jon Frank and The Frank Law Firm, PC, you hire Jon Frank.  You will not be shunted off to associates who are off-camera, and whose faces do not appear on websites, or TV advertising.  I am the lawyer who will answer your calls.

YOU HAVE A RIGHT TO EXPECT THAT THE LAWYER YOU THOUGHT YOU WERE GOING TO HIRE, IS THE ONE WHO IS ACTUALLY WORKING ON YOUR CASE.

4. Candid Explanations in Plain Simple English

Personal injury, no-fault, and criminal matters, while commonly settled “out of court”, are ultimately matters decided “in court”, and therefore, no guarantees can be made as to outcome.  Anyone who says otherwise, is not being truthful with you. 

So, too, where you hire me to deed a property into trust, handle a probate matter, or anything else that I might do as your lawyer, there is a process that we must follow, and as the “paying customer”, you are entitled to understand just what that process is.

These are often complex matters that need to be explained to you, by your lawyer.  Not only should your lawyer GLADLY explain the process to you, your lawyer should explain to you, in plain simple English – without formal, condescending “legalese”.

Not every lawyer is willing to give their client a full and candid explanation, for good or ill, and in plain simple English, of just what is going on with their case.

I AM.

THEREFORE, YOU HAVE A RIGHT TO UNDERSTAND WHAT IS GOING ON WITH YOUR CASE, AND TO KEEP ASKING ME TO EXPLAIN IT, UNTIL YOU DO UNDERSTAND. 

Lawyers are paid to provide a service, and should not complain, when their clients ask for the service they have paid for.

5. An Idea Where Your Case is Heading 

As I just mentioned, there is a process that your matter will follow, from start to finish.  One of the biggest causes of client stress, is not knowing just what that process is – ahead of time.  Knowing what road you will be taking, makes the trip easier, not just as a traveler on an Interstate, but also as a client in a legal matter. 

THEREFORE, YOU HAVE A RIGHT TO KNOW IN ADVANCE, WHERE YOUR CASE IS HEADING, AS TO:

6. One-Day Returned Phone Call/E-Mail/Text Policy 

If it is important enough for you to reach out to me, to call, e-mail, or text, it is important enough for me to return the communication, and to do so promptly. 

YOU HAVE A RIGHT TO EXPECT ME WITHIN ONE BUSINESS DAY, TO:

7. Cell Phone Access to Your Lawyer

You have just hired me to help you through one of the most sensitive, gut-wrenching episodes you will ever have in your life, as long as you live. 

One of the deepest expressions of trust, one human being can give another, is to be vulnerable enough to ask for help.  By hiring me as your lawyer, that is what you have done.  Therefore, I make a point of giving my clients my cell phone number, so that they can contact me, day or night, 24/7/365, by phone or text message

While you ARE WELCOME TO MY CELL PHONE NUMBER, I have enabled my land lines, (586) 727-1900 and (877) FRANK-LAW (372-6552) to receive text messages. While I may not always be available to talk, I want to make it easy for you to contact me; if I am not readily available, I will get back to you, often within minutes or hours, but always within one business day.

YOU HAVE A RIGHT TO MY CELL PHONE NUMBER, AND TO HAVE ACCESS TO ME 24/7/365 BY CELL PHONE AND TEXT MESSAGE.  

8. Constant Immediate Updating 

It is bad enough to have to put your life in someone else’s hands.  When you have to put your life into my hands, you have an absolute right to be kept updated as to the progress of your matter.  My policy is to send a copy to you, by email, of all correspondence I send to other people (lawyers, insurance companies, prosecutors, police agencies, etc.).  

Receiving copies by email, will enable you to see what I am doing on your case, as I am doing it.

I will send you email copies, usually by “blind copy”, to protect your email privacy; sometimes, I will forward to you, a previously sent email. If you do not have email, then I will send you copies of outgoing correspondence, by regular mail. 

YOU HAVE AN ABSOLUTE RIGHT TO BE COPIED ON ALL OUTGOING CORRESPONDENCE ON YOUR MATTER, BY E-MAIL, OR BY REGULAR MAIL, WHEN THAT CORRESPONDENCE IS BEING SENT.

9. You Have A Right To A Lawyer Who Will Respect Nos. 1-8 Above 

If you are looking for a lawyer who can help guide you through your injury matter to a great recovery, at the earliest possible time, or someone who can help protect your rights in a drunk driving, or criminal matter, you have a right to a lawyer who will respect these rights you have as a client.

As a client, you should never have to worry or wonder if your lawyer cares about your rights as a client, or whether they respect you as a human being.  You deserve, and have a right to a lawyer, who will do both.

TEXT OR CALL ME, Jon Frank, at 877-FRANK-LAW, or at (586) 727-1900, if you want me to protect your rights as a citizen – and as a client.  You can email me as well, at jon@jonfranklaw.com.  I look forward to hearing from you.

Frequently Asked Questions. Honest Answers.

Why People Hate Lawyers

I have been a lawyer for just about 30 years.  I think of myself as a decent conscientious person, who puts my clients’ needs first.  While there are a few jerks among us lawyers, the vast majority of us lawyers are the same as me; they are Moms & Dads, Rotary members, church-goers, and decent people who do right by the clients. .. Load complete answer.

I have been a lawyer for just about 30 years.  I think of myself as a decent conscientious person, who puts my clients’ needs first.  While there are a few jerks among us lawyers, the vast majority of us lawyers are the same as me; they are Moms & Dads, Rotary members, church-goers, and decent people who do right by the clients.

So why do we have such lousy press?  Some say it is a deep dark sinister plot by insurance companies, big corporations, and folks suspicious of “legal technicalities” in criminal cases.  

We know why “lawyer-bashers” bash lawyers.  Insurance companies and big corporations have a financial interest in making people ashamed to even talk to a lawyer.  The “lock up all the criminals” crowd are sold on fear that may or may not have a basis in reality; we are told by some (especially, some politicians) that crime rates are going up, even though state, local and FBI statistics show that crime rates might actually be going down. 

So why are lawyers such easy targets? Keep reading.

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What To Expect When Calling a Lawyer?

This is an anxious time for you, or you would not be calling a lawyer.  You are calling a lawyer, only because you have to.  Therefore, you need to be able to figure out if the lawyer knows what they are doing, and if so, whether they can help you.  .. Load complete answer.

This is an anxious time for you, or you would not be calling a lawyer.  You are calling a lawyer, only because you have to.  Therefore, you need to be able to figure out if the lawyer knows what they are doing, and if so, whether they can help you.  

You are going to have to rely on this lawyer, so yes, you will need to develop some trust, and hopefully, some level of comfort, talking with this lawyer.  Thus, the lawyer is going to ask you about the facts of your case, and you should be ready to answer his/her questions, even though they seem intrusive, or even irrelevant.

You also want to know about price and terms (is it hourly? How much? How much down, initially? Contingent fee, etc).  However, you also want to know if you can work with this lawyer.  In short, you are “feeling out” the situation, and indeed, the lawyer, to see if he/she is the one to hire. Keep reading.

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What is Frank Law Accident?

Frank Law Accident is your source for accurate legal information and representation regarding Motor Vehicle Accidents, No-Fault Insurance, Premises/Slip & Fall, and Dog Attack matters.

Frank Law Accident is your source for accurate legal information and representation regarding Motor Vehicle Accidents, No-Fault Insurance, Premises/Slip & Fall, and Dog Attack matters.

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I Have Just Been Ordered to Attend An Insurance Medical Examination. What Do I Do?

Be it an auto/truck accident, a slip/fall, a dog bite, or other accident, you might well be asked to attend an insurance medical examination, or IME. Do you have to attend? You might, particularly if it is a no-fault case with your own auto insurance company, and if they are still paying your bills, as required.

Be it an auto/truck accident, a slip/fall, a dog bite, or other accident, you might well be asked to attend an insurance medical examination, or IME. Do you have to attend? You might, particularly if it is a no-fault case with your own auto insurance company, and if they are still paying your bills, as required.

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I Do Not Want to Hire a Lawyer. Can I Still Handle This Myself?

In the vast majority of circumstances, you WILL DO BETTER BY HIRING A LAWYER, even after paying that lawyer their fees. If an insurance company seems eager to pay you off quickly, soon after your accident, you can bet it is because once you take your case to a lawyer, it is going to cost them a lot more money.
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In the vast majority of circumstances, you WILL DO BETTER BY HIRING A LAWYER, even after paying that lawyer their fees. If an insurance company seems eager to pay you off quickly, soon after your accident, you can bet it is because once you take your case to a lawyer, it is going to cost them a lot more money.

In many circumstances, you should not handle your own case.  Even many lawyers do not know how to handle a Michigan accident case, and even if you were able to get all of the procedures and nuances down, there is a level of personal involvement, that makes it difficult to handle your matter dispassionately, and professionally.

I have had situations, however, in which clients nonetheless negotiated their own settlements, and have asked me to review settlement agreements.  While I believe that clients will do better by hiring a lawyer - even if that lawyer is not me - I also believe in putting the clients' interests first.  Please let me know if you would like me to review a settlement you believe you have made with an insurance company.

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What Is The Number One Best Way to Avoid Hiring A Lawyer?

I understand that nearly as bad as the accident was, it seems even worse to lose one-third of any settlement to a lawyer. Again, my experience, and the data seem to prove that the client will actually NET MORE MONEY by hiring a lawyer, even after paying that lawyer's fee.
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I understand that nearly as bad as the accident was, it seems even worse to lose one-third of any settlement to a lawyer. Again, my experience, and the data seem to prove that the client will actually NET MORE MONEY by hiring a lawyer, even after paying that lawyer's fee.

However, you may not be convinced.

If not, simply send for a free guide to conducting your communication with insurance companies, and other potential "adversaries".  Fill out the contact form below, and I will gladly email you a copy. 

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I was at fault. Is there still help for me?

In a premises/slip & fall case, or in a dog bite case, "being at fault", means not collecting. Of course, before you give up on your rights, it is probably best to call an attorney, to make sure you are doing the right thing. I will gladly discuss your matter with you, if you want.
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In a premises/slip & fall case, or in a dog bite case, "being at fault", means not collecting. Of course, before you give up on your rights, it is probably best to call an attorney, to make sure you are doing the right thing. I will gladly discuss your matter with you, if you want.

In an auto accident matter, "being at fault" might mean not being able to collect against the other driver.  HOWEVER, THERE IS STILL A POTENTIALLY VIABLE CLAIM AGAINST YOUR OWN NO-FAULT INSURANCE COMPANY. This is why our system in Michigan is called "no-fault", because you DO HAVE RIGHTS vs. your own insurance company, without regard to fault. Text/call Jon Frank, at 877-FRANK-LAW, to make sure your no-fault rights are being protected.

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What If I Still Do Not Want to Hire a Lawyer? How Can I Avoid Having to Do So?

These are general comments, not just on the area of law on this web page.  These are GENERAL COMMENTS, applicable to many different areas; not just accident matters.  This WILL NOT WORK in many instances, and candidly, you will do better by hiring a lawyer, in most instances. .. Load complete answer.

These are general comments, not just on the area of law on this web page.  These are GENERAL COMMENTS, applicable to many different areas; not just accident matters.  This WILL NOT WORK in many instances, and candidly, you will do better by hiring a lawyer, in most instances.

In the course of my work, I frequently get inquiries from people in a variety of subjects.  While the subjects and circumstances vary, there are some common threads:     

  1. The people calling me think they can resolve their problems by means of direct face-to-face communication, or by telephone;  
  2. The people calling me think they must hire a lawyer; they might, in might be easier for them to do so, but it is not always necessary; and 
  3. Professionally drafted business-oriented correspondence, or email, could make unnecessary the delay and expense of hiring a lawyer, and "running off to court".    

The most common scenario is a disagreement between the caller, and whomever it is they are dealing with. As I am writing this article, I just got off the phone with someone with a relatively small personal injury claim, one which did not warrant them hiring me, and one which I could not justify, from a business perspective.  Frequently, the issue is a business transaction, or an insurance claim. It could be anything. Keep reading.

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